24
June

Valentin Vasilevsky's Article on 10 "Red Flags" of Problematic Clients Published in Tinkoff's Business Journal

The expert article was published in "Business Secrets," addressing one of the most painful topics for company owners: how to identify problematic clients before starting work and avoid financial losses.

Drawing on hundreds of cases from accelerator graduates and his own consulting experience, Vasilevsky provides a clear checklist: 10 signs that can help you understand in advance that collaboration with a client is a risky investment of time and effort.

This article will be useful for those who:

  • are building a sales department and want to reduce the number of unprofitable projects;
  • are involved in consulting, IT, or B2B services;
  • want to take a systematic approach to client evaluation and build healthy partnerships.

Signals that should raise a red flag when working with clients:

  • Financial instability and lack of a team to implement the project
  • Client's dependence on a single large customer
  • Unrealistic expectations: no budget, refusal of prepayment, demands for "guaranteed results"
  • Disregard for agreements: ignoring emails, rescheduling meetings without notice, rude behavior

These and other "red flags" can be read in the full article via the link: https://secrets.tbank.ru/blogi-kompanij/10-krasnyh-flagov-klientov/

Valentin also shared his conclusion on why refusing a problematic client is not an emotional but a strategic decision. Vasilevsky emphasizes: an entrepreneur who has learned to say "no" wins in the long run. Their team works with focus, they preserve their own energy, and profitability grows.

 

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